IS

Ryan, Sherry D.

Research Interests (7)

List of Topics (7)

Topic Weight Topic Terms
0.302 technology investments investment information firm firms profitability value performance impact data higher evidence diversification industry
0.298 problems issues major involved legal future technological impact dealing efforts current lack challenges subsystem related
0.291 strategic benefits economic benefit potential systems technology long-term applications competitive company suggest additional companies industry
0.158 social networks influence presence interactions network media networking diffusion implications individuals people results exchange paper
0.153 decision making decisions decision-making makers use quality improve performance managers process better results time managerial
0.121 field work changes new years time change major period year end use past early century
0.110 research researchers framework future information systems important present agenda identify areas provide understanding contributions using

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List of Coauthors (2)

Harrison, David A. 2 Schkade, Lawrence L. 1

Article Keywords (6)

Sociotechnical Systems 2 Decision-Making Processes 1 decision making processes 1 Information Technology Investment 1
information technology investment decisions 1 intangible costs and benefits 1

Articles (2)

Information-Technology Investment Decisions: When Do Costs and Benefits in the Social Subsystem Matter? (Journal of Management Information Systems, 2002)
Authors: Abstract:
    The inclusion of social subsystem costs and benefits in information technology (IT) investment choices has been a difficult problem for IT decision-makers. Past research has shown that although some organizations adequately and consistently consider social subsystem issues when making IT investment decisions, many do not. This demonstrates a discrepancy between prescriptive theory and descriptive evidence. Our study addresses this theory-practice disconnection by investigating which firms, and under what conditions IT investments are likely to follow or violate prescriptions. Data collected from a national sample of 200 firms shed light on the firm and situational factors that affect the consideration of social subsystem issues during the IT investment decision process. The amount of social subsystem disruption associated with the IT in question, the strategic relevance of the IT to the organization, and the firm's continuous-learning culture each have direct or interactive influences on the decision process. Specifically, they impact the consideration of social subsystem costs and benefits for IT investments. Organizational size and industry are unrelated to this facet of decision-making. Overall, the empirical results help us better understand (1) what kinds of IT decisions cause stronger evaluation of social subsystem costs and benefits, (2) what types of firms give the greatest consideration to these issues, and (3) which intangible social subsystem costs or benefits are seen as the most important.
Considering Social Subsystem Costs and Benefits in Information Technology Investment Decisions: A View from the Field on Anticipated Payoffs. (Journal of Management Information Systems, 2000)
Authors: Abstract:
    Information technology (IT) investment decisions have traditionally focused on financial or technological issues. Responding to what appears to be a lack of payoff in IT investments, researchers as well as practitioners recently have suggested that traditional valuation analyses are incomplete and have called for additional work to identify "hidden" or seldom-considered costs and benefits. The present paper attempts to improve understanding of a chief source of these hidden costs and benefits: those changes in the social subsystem brought about by a new IT.